Process

We know you are busy. That is why we serve as the single point of contact throughout the journey. When you start a consulting engagement with us, you will have an experienced principal who will manage the process and provide continuity so nothing falls through the cracks.

Our consulting methodology is comprehensive and organized and divided into phases:

Services

Business Valuation and Actualization

“Will my business have value to the next generation of consumers? Am I proactively and objectively assessing the business? Am I dedicating resources correctly? Am I achieving optimization of my investment?” Business owners and operators are usually too busy to ask these important questions which results in lost opportunities for growth and actualization.
We Assess
  • Enterprise goals
  • Corporate Vision and Mission Statement
  • DNA or key points of brand differentiation
  • Rate of growth and expansion
  • Core competencies and talent
  • Corporate Culture and Policies
  • Leadership and management effectiveness
  • Methods of sales and marketing
  • Methods of operations
  • Broken Processes
  • Obstacles and Threats Internally
  • Opportunities and Alliances Externally

We Provide
  • Market Position Dominance
  • Breakthrough Operational Solutions
  • Transformation Programs
  • Team Building
  • Achievable Smart Goals
  • Best Practice Organization Model
  • Road Mapping

À La Carte Services

There are times in the life of every business that requires outside advisors for various reasons. Rather than a long-term major project, these business initiatives may be of shorter length and can be quickly integrated into the overall operation.
Our team provides advisory services that include:
  • Concept Development
  • Brand Book Development
  • Enterprise Goal Setting
  • ​Master Planning with Developers
  • Food Program Development
  • Operational Assessments
  • Business Process Improvement
  • Operations Manual Development​

  • Marketing and Communications Programs
  • Experience Engineering
  • Hospitality and Service Training
  • ​KPI Program Development
  • Private Label Product Development
  • Standardization Programs
  • Request for Proposal Development
  • Executive Thought Partnering

Culinary & Menu Engineering

  • Menu development for one-off and chain restaurants
  • Standardized bulk and single-serve recipes
  • Menu engineering for efficiencies
  • Standardized procedures for cooking and plate presentations
  • Plate and portion guides for food cost analysis
  • Signature product development
  • Food and beverage product sourcing
  • Commissary logistics planning
  • Food photography for training and marketing​​
  • ​Productivity training manuals for culinary team
  • Create menus' items to comply current dietary concerns
  • Recipe nutrition analysis and nutrition fact label production
  • ​Product knowledge training for effective guest communications
  • Food Station development and branding
  • Planograms for retail program development
  • Tabletop display and tablescapes 
  • Process mapping to analyze existing operations best practices​